Psychosocial Risk Management

ISO 45003:2021 Psychosocial Risk Management

ISO 45003 guides organisations in building effective management systems to address psychosocial risks, complementing ISO 45001. It focuses on strategies to promote and protect employees’ psychosocial health and safety.

Are you seeking to enhance productivity, reduce absenteeism, and foster a positive workplace culture where employees thrive? At Feddersen Consulting Group (FCG), we specialise in implementing ISO 45003 to achieve these goals effectively.

ISO 45003 offers a systematic approach to managing psychosocial risks in the workplace, enhancing employee well-being by addressing mental and physical health concerns. By implementing this standard, FCG helps organisations boost productivity through enhanced workforce engagement and innovation, reduce absenteeism and turnover by minimising stress-related absences, and strengthen organisational reputation by gaining stakeholder trust. Moreover, our expert guidance ensures that clients meet legal compliance with workplace health and safety obligations, positioning them for sustainable growth and resilience in today’s dynamic business environment.

Under the WHS Legislation, employers bear a primary duty to ensure both physical and psychological health and safety. Failure to comply can result in substantial fines, legal repercussions, and reputational damage.

Implementing ISO 45003 involves:

  • Confidential employee feedback
  • Regular risk assessments
  • Effective control measures
  • Management and employee training

Risk Control Measures

  • Job redesign and workload management
  • Flexible work arrangements
  • Counselling services and Employee Assistance Programs (EAPs)
  • Conflict resolution and resilience training
  • Fostering a culture of teamwork and inclusivity

Key Steps to Effective Psychosocial Risk Management

  • Leadership Commitment: Prioritise mental health, demonstrate empathy, and maintain work-life balance.
  • Open Communication: Create a safe environment for employees to express concerns.
  • Preventing Burnout: Encourage breaks and offer stress management training.
  • Employee Development: Provide feedback, recognition, and autonomy.

ISO 45003 is pivotal in managing evolving workplace dynamics, ensuring organisational resilience and sustainable growth. For expert guidance in implementing ISO 45003 and tailored strategies, partner with Feddersen Consulting Group. Embrace proactive psychosocial risk management to thrive in today’s business environment.

Frequently Asked Questions

What is a Safety Management System?

A safety management system is designed to manage safety risks in the workplace and protect the health and safety of employees and other interested parties.

Feddersen Consulting Group will assist in developing safety management systems that comply with the following: ISO:45001:2018, Office of Federal Safety Commission (OFSC) Accreditation, National Audit Tool (NAT), HV Chain of Responsibility (HVCoR), AustRoads Prequalification, and more.

What are the key components of a Safety Management System?

  • Safety Policy: An organisation’s commitment to safety, outlining its objectives, responsibilities, and overall approach to managing safety.
  • Risk Management: The process of identifying hazards, assessing risks, and implementing controls to mitigate or eliminate those risks.
  • Safety Assurance: Regular monitoring, evaluation, and continuous improvement of safety performance through management system audits, safety audits, and safety data analysis.
  • Safety Promotion: Activities aimed at fostering a safety culture within the organisation, including training, communication, and employee involvement.
  • Emergency Preparedness and Response: Plans and procedures for responding to emergencies and mitigating their impact on personnel, assets, and the environment.

SMS is often implemented in industries where safety is critical, such as aviation, healthcare, construction, and manufacturing, but it can be applied to any organisation seeking to prioritise safety as a core value. The ultimate goal of an SMS is to prevent accidents, incidents, and injuries by systematically managing risks and promoting a culture of safety across all levels of the organisation.

Additionally, organisations may seek consulting services from Feddersen Consulting Group in occupational health and safety, including workers’ compensation management, to further enhance their safety performance and ensure compliance with relevant regulations and standards. These consulting services, including those provided by Feddersen Consulting Group, can provide expert guidance in establishing and maintaining effective safety management systems tailored to the specific needs of the organisation.

How do we get ISO certified?

Once you have implemented your management system an auditor from a Certification Body will sight objective evidence to support conformity with each of the sub-clauses (clause 4-10) of the ISO Standard e.g., ISO:9001 Quality Management Systems.  We will assist in the development of the management system and ensure that it meets all of the requirements prior to the certification audit.

The auditor will identify any areas of the organisation’s system that may need improvement or are doing well. The certification process is a good way to encourage consistent improvement for the organisation.