On-Site Support and On-Site Programmes
In today’s complex regulatory landscape, maintaining compliance to ISO standards is crucial for organisations striving to achieve operational excellence and ensure workplace safety. Feddersen Consulting Group understands the challenges business across different industries and of different sizes face and provides a comprehensive solution through the provision of on-site support services.
In this model, we provide a dedicated consultant to assist your organisation in adhering to the ISO Standards
What are the roles of our on-site specialists?
We can provide a Safety Officer or Management System Coordinator to integrate into your organisation and assist you with your compliance and organisational needs.
These roles can support your Management System (Quality, Environmental, Health and Safety and/or Information Security Management Systems) to ensure your organisation’s workplace practices comply with relevant laws, regulations, and standards. This role provides support in maintaining a safe working environment through conducting regular inspections and risk assessments, reviewing and updating applicable documentation (including but not limited to emergency plans and procedures, management plans, manuals, procedures and policies), liaising between management, employees and external bodies, compliance monitoring as well as identifying gaps and providing relevant recommendations.
These roles coordinate with your team to maintain your management system in compliance with the ISO Standards to support business operations.
What are the advantages of our on-site consultants?
1. Access to a Greater Depth of Knowledge
Our on-site consultants bring with them experience and industry knowledge of implementing and maintaining certification to ISO standards directly into your team to provide customised guidance unique to your operations. Our on-site consultants are also supported by our management team to provide a further depth of knowledge, expert advice and research.
2. Cost-Effective
Our on-site support services can be more cost-effective than diverting in house resources from their core functions. By engaging an external Management System Consultant or Safety Officer, you can reduce costs associated with recruitment, training, and inefficiencies. One of the benefits of implementing and maintaining ISO certification is to support your business to operate more efficiently towards your goals and increase profitability and resource management. We can assist in ensuring your Management System is operating effectively, so you can focus on what you do best.
3. Managed Compliance
Engaging on-site consultants can assist and facilitate the continual improvement of your Management System and monitor ongoing Certification requirements. We are more than just ‘labour hire’, we provide full technical oversight and support, as well as periodic visits from our management team to assist and verify the work provided to you to ensure your success. We can also provide Internal Audits and Site Inspections to support adherence to the mandatory requirements under Clause 9.1 and 9.2 of the ISO standards respectively. This provides the added benefit of an objective look at the system that will provide recommendations based on similar issues that our team have experienced and resolved.
4. Business Continuity
Employee turnover presents significant challenges particularly in a competitive job market. The financial implications are considerable as organisations must invest time and resources into recruiting and training new hires—costs that must be incurred anew with each departure. Furthermore, the impact on business operations can vary in severity depending on the criticality of the role/s.
Outsourcing ISO management activities can mitigate operational risks associated with turnover, ensuring continuity regardless of staff changes. Additionally, leveraging the expertise of a professional consultant provides the organisation with a competitive edge, as they bring specialised oversight and experience.
We have long-term clients that we have supported for over 30 years and the continuity of operational and organisational knowledge can ease the training or transition process for clients undergoing an influx of staff, growth or restructure while still ensuring minimal negative impact to operation.
An on-site Management Consultant offers numerous benefits for organisations striving to maintain compliance with ISO standards. Their specialised knowledge, proactive risk management, and role in training and awareness contribute to effective implementation and adherence to standards. By streamlining compliance management, enhancing regulatory relationships, and driving continuous improvement, we can assist in ensuring compliance to the ISO standards and optimise practices for your organisation’s success. Feddersen Consulting Group will work directly with you to tailor the on-site support service program.
